Maintaining Your Legal Name and Contact Information
It is expected that applicants and certificants will keep ANCC informed about their legal name and current contact information, including email addresses. This ensures the accuracy of our records for verification purposes and successful delivery of all correspondence. Failure to maintain current contact information with ANCC will result in your missing critical updates.
To make updates to your contact information, including email address, you can:
- Update in your account through your ANCC Login on www.nursingworld.org; OR
- Email customerservice@ana.org with details of the change; OR
- Call 1.800.284.2378.
Requests for legal name change due to marriage, divorce, or a court-approved legal name change must be sent in writing with a copy of appropriate documentation reflecting the name change. For fastest service, please send your name change request and supporting documentation via email to customerservice@ana.org.
See the Notifying ANCC of License Status Changes or State Nursing Board Actions section of the ANCC Certification Handbook for more information.